common questions

Q: When will my order arrive or how long will it take?

C / Delivery within Riyadh within 24 hours, for cities in the Kingdom between 2-3 working days, and for Gulf countries between 3-7 working days (with Friday not counting the holiday).



Q: How much does delivery cost me?


A/ Our delivery fees:

Riyadh Representatives (28 riyals)

Samsa inside the Kingdom 28 riyals

DHL International 60 riyals



Q/ Are the products original and guaranteed?

A/ All of our products are 100% original, and we do not deal in counterfeit or inferior products. We are registered with Marouf as a trusted identity institution.


Q: How do I contact you?

A / For technical support for the website, inquiries, complaints and general suggestions, please contact the unified number 0537723021 from nine in the morning until nine in the evening.



Q/ Cancel my order!

If the order is not shipped (the order is canceled immediately)

If the order has been shipped (in case the order is not received, the customer will bear the value of the shipping fee)


Q / I want to ask how?


c/

1- Choose the products and add them to the basket

2- Select the quantity of each product in the basket

3- Go to shipping (you will be asked for a mobile number to activate your account with us), then the appropriate shipping company will be selected

4- Choose the appropriate payment method.


Or order via WhatsApp: +966537723021


If you want a home delivery service, you must contact the shipping company and request the service, and it will be free of charge without additional fees.


Q: What countries are shipped to?

c/ all countries


Q/ Is the cash on delivery service available outside the Kingdom of Saudi Arabia?

A / We apologize to you. The payment upon receipt service is only available within the Kingdom of Saudi Arabia.